| |
"With
Perseus, we can modify our policies on-the-fly"
- Bisel Bank.
Success Statistics
| Positive
ROI |
90 days |
| Number
of collectors |
80 and
growing |
| Volume
of accounts |
1 million |
| Additional
benefits |
Increased
debt collection rates
Increased
client retention
30%
reduction in training-time
Increased
flexibility of collections process
|
Bisel
Bank
The
Challenge:
An agricultural bank with 163 branch offices,
Bisel Bank was in need of upgrading its
entire technological platform in 1999. It
looked to Unisys to integrate its core banking
platform with Bisel's in-house developed
legacy systems. During this upgrade process,
Bisel Bank also decided to automate its
collections process. With the need to integrate
with Unisys and custom legacy systems and
requiring the capacity to accommodate large
volumes of accounts, the collections software
needed to be chosen carefully.
The
Solution:
Working with Unisys as its integration partner,
Bisel chose Perseus by LexorLogic™
to automate its collections operation.
Perseus was chosen for the following
key reasons:
|
Its robust engine that was capable
of handling large volumes of accounts |
|
Its Windows-based, client/server,
and database independent architecture,
which could integrate easily with
the in-house legacy systems and the
new Unisys platform |
|
The agility of the solution
and the back-up support of the LexorLogic
development team to customized Perseus
to the individualized needs
of Bisel Bank. |
Perseus
by LexorLogic™ was implemented in
a phased-in approach. In the first phase,
it was integrated into the back-end accounting
systems of Bisel Bank and the new Unisys
banking platform. In the second phase, the
software was integrated into additional
Bisel back-end systems.
Bisel chose to have the collection process
proceed at day-one of delinquency and continue
until the post-charge-off period, when accounts
are transferred to the bank's legal resources.
80-plus collectors were trained on Perseus
.
For Bisel Bank, the benefits of installing
Perseus by LexorLogic™ were
immediate and numerous. They included: a
positive return on the investment beginning
at 90 days, the data capacity of 1 million-plus
accounts, a reduction in training time by
one-third, and an increase in client retention
and debt collection rates. Bisel Bank continues
to be a satisfied Perseus customer to this
day.
Contact
us today to learn how
Perseus by LexorLogic™ can meet
your collection automation needs. |