Debt
collection is a challenge that all credit-granting
organizations face. Successful treatment
of past-due accounts requires a two-pronged
customer-care oriented strategy that:
1)
Maintains
a strong and respectful relationship
between your company and your clients,
and;
2)
Integrates
the use of leading technologies
to ensure prompt, powerful, and
flexible debt collection process
control.
But,
not all past-due accounts are equal. Often,
customers neglect debt payments because
they have overlooked the due dates, not
because they are intentionally avoiding
their obligations. Thus, early debt identification
and care-oriented management helps to develop
a more desired payment behavior and reduces
your days-sales-outstanding (DSO) without
incurring high expenses or running the risk
of losing an important client. On the other
hand, those customers that need more hands-on
management require you to employ systematic
yet adaptable treatment strategies that
are mindful of the realities of your specific
business.
For
the successful management of such diverse
debt portfolios, a robust, agile, and customer-centric
collection management system is crucial.
Perseus by LexorLogic™ is just such a system
– a Windows-based, feature-rich, and
customizable solution that enables your
collections team to dramatically improve
its debt collection rates and make significant
improvements in your company’s bottom-line.
Perseus Feature
Highlights:
Automates
the collections process for first-party
credit grantors and third-party
collections agencies
Intuitive
and customizable graphical user
interface (GUI) for rapid data input
and screen navigation
Sophisticated
administrative tools gives management
all the control and flexibility
it wants
Unique graphical,
workflow-based queue treatments
Flexible, customizable
rule-based account routing
Multi-criteria
account segmentation and organization
Scalable
and suitable for small- to mid-sized
companies in any growth stage
Supports multiple
office locations and remote collectors
Multi-channel
contacting via email, telephone,
and letter-writing
Automatically
calculates interest accrual and
updates account balances
Enables credit
card and online payment processing
Modular
implementation with pre-built interfaces
for third-party tools
Debt
collection is a challenge that all credit-granting
organizations face. Successful treatment
of past-due accounts requires a two-pronged
customer-care oriented strategy that:
